Privacy Policy

Effective Date: October 26, 2023

Yearning.pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and applications (collectively, the "Services"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" at the top of this document. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

1. Information We Collect

We collect several types of information from and about users of our Services, including information:

1.1. Personal Information You Provide Directly

We may collect personal information that you voluntarily provide to us when you:

• Register an account: Information such as your name, email address, company name, and password.
• Contact us: Information you provide when you contact our support team, including your email address and the content of your communication.
• Use our Services: Information you input or upload while using our platform, which may include database connection details, query logs, and other technical data necessary for the service to function.
• Subscribe to newsletters: Your email address and communication preferences.

1.2. Information Collected Automatically

When you use our Services, we may automatically collect certain information, including:

• Log and Usage Data: Service-related, diagnostic, and performance information. This includes your IP address, browser type, device information, pages visited, time and date of visits, and other usage statistics.
• Device Information: Information about the computer or mobile device you use to access our Services, such as hardware model, operating system, unique device identifiers, and mobile network information.

1.3. Information from Third Parties

We may receive information about you from third parties, such as:

• Authentication Services: If you choose to log in via a third-party service (e.g., Google OAuth, GitHub), we may receive your name, email address, and profile information as permitted by that service.
• Analytics Providers: We use analytics services (like Google Analytics) to help us understand how users interact with our Services.

2. Use of Your Information

We use the information we collect for various business purposes, including:

• To Provide and Maintain Our Services: To create and manage your account, authenticate you, and deliver the core functionality of our platform, including executing and logging database queries as directed by you.
• To Improve Our Services: To understand how our Services are used, diagnose problems, and develop new features and enhancements.
• To Communicate With You: To send you administrative information, such as updates, security alerts, and support messages. With your consent, we may also send you promotional communications about new features or offers.
• To Ensure Security: To monitor and protect the security of our Services, detect and prevent fraud, and verify user identities.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Data Protection and Security

We implement a variety of technical and organizational security measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:

• Encryption of data in transit using secure protocols (TLS/SSL).
• Encryption of sensitive data at rest.
• Regular security assessments and vulnerability testing.
• Access controls and authentication mechanisms to restrict access to personal information to authorized personnel only.
• Regular reviews of our data collection, storage, and processing practices.

Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information.

• Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
• Types of Cookies We Use:
  • Essential Cookies: Necessary for the website to function and cannot be switched off.
  • Performance Cookies: Allow us to count visits and traffic sources to measure and improve site performance.
  • Functionality Cookies: Enable enhanced functionality and personalization.
• Third-Party Tracking: We may use third-party service providers to monitor and analyze the use of our Services (e.g., Google Analytics). These third parties may use cookies and similar technologies to collect information about your use of our Services.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to Access: You can request copies of your personal information.
• Right to Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You can request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You can request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You can object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

6. Data Retention and Deletion

We will retain your personal information only for as long as is necessary for